While the assessment of solutions limitations investigates internal factors drive the loss of value solution brings, the enterprise limitations assessment examines external factors that limit the realisation of value. The object of this task is any issue outside the scope of the solution itself that prevents it from satisfying the organisational needs.
Solutions often depend and interact with other solutions across different departments and organisational sectors and also can depend on factors that are beyond the control of the enterprise. This can include a range of external influences such as culture, technical components, operations, or stakeholders’ interests. By assessing these limitations, the business analyst identifies the root causes of these issues. Similar to assessing solutions limitation, this assessment can be performed at any moment of the solution life cycle.
The inputs for this task are current state description, external implemented (or constructed) solution that exists but is not necessarily put to use, and solution performance analysis as a result of analysing performance measures. The desired output of enterprise limitations assessment is the enterprise limitation which also describes how the performance of the solution impacts the organisation.
The enterprise limitations assessment includes the following elements:
- Enterprise Culture Assessment
- Stakeholder Impact Analysis
- Organisational Structure Changes
- Operational Assessment
The guidelines and tools usually used during this task are business objectives, change strategy, future state descriptions, risk analysis results, and solution scope. The business analysis techniques to use as recommended by BABOK are:
- Benchmarking and Market Analysis
- Brainstorming
- Data Mining
- Decision Analysis
- Document Analysis
- Interviews
- Item Tracking
- Lesson Learned
- Observation
- Organisational Modelling
- Process Analysis
- Process Modelling
- Risk Analysis and Management
- Roles and Permission Matrix
- Root Cause Analysis
- Survey or Questionnaire
- SWOT Analysis
- Workshops
The key stakeholders at this stage of the project are customer, domain subject expert, end-user, regulator, and sponsor.
